Not Fresh Air Intake

“Fresh-Air” Intake - What We’ve Learned

Note: We’re homeowners piecing this together while a CBH warranty request is still pending (no repair date yet as of writing this post).


The Issue

ItemObservation
Fresh-air flex ductRuns from an exterior hood into the main return plenum. In theory this should supply fresh outdoor air.
Small blue filter screenWas missing during the home inspection. Our independent home inspector flagged the absence, so CBH added a light‑blue screen afterward. It arrived with no label, no MERV rating, and no guidance on when or how to replace it. The screen also had holes and gaps around the edges, letting air bypass it.

Because CBH never provided a rating (or even basic maintenance instructions for the screen), it was impossible to know whether the material could handle smoke, pollen, or fine dust.

During an attic check we also discovered the flex duct had completely pulled away from the intended exterior wall outlet. It looks like the duct’s weight or tension tore the plastic collar clean off, right through the screw holes where it was originally mounted. There was no collar left in place, only a zip tie loosely holding the duct near the wall. As a result, the system is now grabbing a mix of attic air and outdoor air.

Detached duct in the attic detached duct


What We Did

We replaced that unknown screen with a darker-blue MERV-1 pad (photo below).
All incoming outdoor air now passes through this pad before it mixes with return air from the house, but MERV-1 only stops coarse debris. Fine smoke and pollen still get through.

Original Filter original unrated pad Updated MERV-1 Filter after only 2 months during fire season (Summer 2024) darker-blue MERV-1 pad

ScenarioBefore any padWith MERV-1 pad
Boise wildfire smoke eventsIndoor readings jumped to “Unhealthy” within an hour.Peaks now settle near “Moderate.” An improvement, but still not ideal.
High-pollen daysNoticeable spikes on the monitor.Spikes are lower, yet still present.

Takeaways