We are homeowners, not HVAC professionals. This page documents what we observed in the attic.
The Issue
The flexible fresh air intake duct has pulled away from the exterior wall collar and is hanging loose in the attic. The duct now terminates inside the unconditioned attic space rather than connecting to the exterior.
Timeline
- April 2025: Discovered detached duct in attic during inspection.
- April 14, 2025: Included fresh air intake disconnection in warranty claim filed with 2-10 HBW.
- April 2025: Applied temporary fix (tape and clamp) until permanent repair was scheduled.
- April 28, 2025: Submitted documentation of the disconnected fresh air intake to 2-10 HBW.
- May 31, 2025: CBH marked the fresh air intake item as completed. During the assessment, CBH noted our temporary fix was adequate. We subsequently replaced the temporary repair with a permanent solution.
Evidence
Detached Duct (Side View)
Detached Duct (Top View)
Temporary Fix
Duct taped and clamped as interim measure.
