Damage caused during a CBH Homes warranty repair when its subcontractor used a nail gun instead of screws, driving nails through the LVP flooring.
We are homeowners, not construction professionals. This page documents what we observed during this incident.
The Issue
During a floor repair scheduled by CBH Homes as part of its warranty work, a CBH subcontractor used a nail gun instead of screws. Nails penetrated through the LVP flooring surface, creating raised areas with cracks radiating from them.
| Observation | Location | Details |
|---|---|---|
| Nails penetrating through LVP | Multiple areas on main floor | Some nails visible above floor surface |
| Raised ridges in flooring | Main floor living areas | Visible deformation in flooring |
| Cracking at flooring joints | Throughout affected areas | Jagged edges at crack sites |
Evidence
